Terms of Service

Opulent Weaves & Co LLC — operating as CanvasChains  |  Effective Date: June 1, 2025  |  Last Updated: June 2025

Section 1 — Company Information

This website, canvaschains.com, is owned and operated by Opulent Weaves & Co LLC, a legally registered business entity in the United States. Throughout these Terms, “we”, “us”, and “our” refer to Opulent Weaves & Co LLC, trading as CanvasChains.

• Legal Name: Opulent Weaves & Co LLC
• Trading Name: CanvasChains
• Website: https://canvaschains.com
• Email: info@canvaschains.com
• Phone: (303) 884-1935
• Business Address: 18590 E 61st Ave, Denver, CO 80249, United States

Our online store is powered by ShopBase, which provides the e-commerce platform that allows us to sell products and services to you.

Section 2 — Eligibility & Account

By using this website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

You agree to provide accurate, current, and complete information when creating an account or placing an order, and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorised access, please contact us immediately at info@canvaschains.com.

Section 3 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our express written permission.

You may not use our products or services for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including copyright laws. Transmitting malicious code, worms, or viruses of any kind is strictly prohibited. A breach of any of these conditions will result in immediate termination of your access to our Services.

Section 4 — Accuracy of Information

We make every reasonable effort to ensure the information on our site is accurate and up to date. However, we are not responsible if information is not accurate, complete, or current at any given time. The material on this site is provided for general information purposes only.

We reserve the right to modify the contents of this site at any time. It is your responsibility to monitor changes to our site.

Section 5 — Products & Pricing

All canvas products sold on canvaschains.com are printed to order. We do not hold pre-made inventory. Each item is produced specifically for your order after purchase.

• All prices are listed in US Dollars (USD). Applicable taxes are displayed at checkout.
• Prices are subject to change without prior notice. The price confirmed at the time of your order is the price you will be charged.
• We reserve the right to limit quantities, discontinue any product, or restrict sales by geographic region at our sole discretion.
• Promotional codes cannot be combined unless explicitly stated. Any offer is void where prohibited by law.

Section 6 — Orders, Billing & Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. A binding contract is formed when you receive our order confirmation email.

• Accepted Payment Methods: All major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other methods shown at checkout.
• Payment Security: All transactions are processed through secure, PCI-compliant payment gateways. We do not store your full card details on our servers.
• Order Limits: We may limit or cancel quantities per person, per household, or per order, at our sole discretion.
• Order Errors: If you notice an error in your order (wrong size, design, or address), contact us within 12 hours of placing the order. Once production has started, changes may not be possible.

Section 7 — Shipping & Delivery

Orders are produced and shipped from our facility in Denver, Colorado. Estimated timelines:

• Production Time: 1–3 business days (Monday–Friday).
• US Domestic: Free standard shipping; transit time 5–7 business days.
• International: $15–$25 flat fee; transit time 10–20 business days.

Delivery estimates are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss and title pass to you upon delivery to the carrier. Full details in our Shipping Policy.

Section 8 — Returns & Refunds

We offer a 30-day return window from the date of delivery. Because every canvas is custom-printed to order, we do not accept returns for buyer’s remorse. We fully cover returns and replacements for items that are damaged in transit, have a printing defect, or are the wrong item shipped.

Approved refunds are issued to the original payment method with no restocking fees. Return shipping is free when the return is due to our error. Full details in our Return & Refund Policy.

Section 9 — Cancellations

You may cancel your order within 12 hours of purchase for a full refund, provided production has not yet started. After 12 hours, cancellation may not be possible. Once an order has shipped, cancellation is no longer available and you must initiate a return after delivery.

Section 10 — Intellectual Property

All content on canvaschains.com — including text, images, logos, product designs, and graphics — is the property of Opulent Weaves & Co LLC or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

By submitting images or artwork to us for printing, you represent and warrant that you own or have the legal right to use that content, that it does not infringe any third-party intellectual property rights, and that you grant us a limited licence to use it solely for producing your order. We reserve the right to refuse to print any content we deem unlawful, offensive, or infringing.

Your submission of personal information is governed by our Privacy Policy.

Section 11 — User Submissions & Feedback

If you send us ideas, suggestions, feedback, or other materials (“submissions”), you agree that we may use, edit, publish, or distribute such submissions without restriction or compensation. You are solely responsible for the accuracy and legality of any content you submit. We may, but have no obligation to, monitor or remove content that violates these Terms.

Section 12 — Third-Party Links & Tools

Our site may contain links to third-party websites or provide access to third-party tools, provided “as is” for convenience. We do not monitor, control, or endorse third-party content and are not responsible for any harm or damages arising from your use of such sites or tools. Please review the policies of any third-party sites you visit.

Section 13 — Prohibited Uses

In addition to the conditions above, you are prohibited from using our site or its content for any of the following:

• Any unlawful purpose or to solicit unlawful acts
• Violating any international, federal, state, or local laws
• Infringing our intellectual property or the rights of others
• Harassing, abusing, or discriminating against any person
• Submitting false or misleading information
• Uploading viruses, malware, or destructive code
• Collecting personal information of other users
• Spamming, phishing, scraping, or crawling the site
• Interfering with the security features of the site
• Any obscene or immoral purpose

We reserve the right to terminate your access to our Service immediately for violating any prohibited use.

Section 14 — Disclaimer & Limitation of Liability

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Opulent Weaves & Co LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such cases, our liability is limited to the maximum extent permitted by the law of that jurisdiction. Nothing in these Terms limits our liability for death, personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by applicable law.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Opulent Weaves & Co LLC and its officers, directors, employees, affiliates, agents, contractors, licensors, and service providers from any claim, demand, loss, liability, or expense (including reasonable legal fees) arising out of or relating to your breach of these Terms, your violation of any applicable law, or the rights of a third party, or any content you submit through our site.

Section 16 — Severability & Termination

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term or provision. All obligations and liabilities incurred prior to termination shall survive.

Section 17 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Denver County, Colorado.

If you are a consumer in a country with mandatory consumer protection laws, those laws may grant you additional rights that these Terms cannot override.

Section 18 — Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting to this page, with the “Last Updated” date revised accordingly. For material changes, we will make reasonable efforts to notify you via email or a prominent notice on our website. Your continued use of our website or services following any changes constitutes your acceptance of the updated Terms.